Bike Rental Coordinator, San Francisco
We will filling this position in spring 2014. This is a part-time customer service position. Our Rental Coordinators help people get set up on their bikes and suggest figure great routes to ride.
If you answer “yes” to the below questions, this is a job is for you.
- Do you come across as a smiling, happy, welcoming person?
- Can you make friends with everyone? Are you personable?
- Do you want to spend your time working for an amazing small business, in a cool San Francisco neighborhood, mostly outside, talking to people all day?
- Do you love bikes? Do you know your way around the city on a bike?
- Are you tapped into the hottest restaurants, bars and nightlife? (We want current recommendations that are not out of the guidebook)
- Do you love San Francisco and are you willing to share everything you love about this city? (Locals or long-term residents preferred but not necessary)
- Are you comfortable working in a family environment? (We are a very small company with just a handful of employees.)
- Facilitate bike rentals: This includes working the iPad register, fitting people to bikes and explaining how they work, giving a “safety brief,” showcasing our maps, and giving personal recommendations.
- Reservations: When not engaging with customers you will be working on reservations, answering emails and phone calls.
- Generally managing day-to-day operations.
Hours will vary from 20-30hrs per week. Possible growth opportunities beyond this time period. You must be able to work weekends, especially Sundays.
Bike Guide, San Francisco
We will be looking for top-notch bike guides in spring 2014 who can provide our clientele with exceptional, unforgettable experiences. We’re a very young company, but our goal is to be the best in the business. We’re already the #1 rated tour on Trip Advisor in San Francisco, but you’ll be helping us get even better!
What kind of guides are we looking for? Read through the questions below. If you can answer “yes” to most of them, we’d love to hear from you.
- Do you have exceptional people skills? Can you converse with all different types of people? Are you interested in other people’s stories?
- Do you know San Francisco? How long have you lived here? What are you most passionate about in this city? Is it the food, the bike culture, or its wild history? What about its diversity, its eccentric people, or its art?
- Do you have outdoor or urban guiding experience? If so, what is it about guiding that you love the most?
- Are you energized by quickly thinking on your feet? Can you solve problems confidently and on the fly?
- Are you willing to change bike tires, adjust brakes and shifters, and in general, get your hands dirty? Do you do most of the maintenance on your own bike? If not, are you willing to learn how?
- Are you OK with having non-traditional work hours and working weekends and holidays?
- Does working in a young, unique, fun, and growing organization appeal to you? Does it excite you that you could help us refine our day-to-day processes, offerings, and future direction?
- Are you ready to spend your working hours riding bikes around San Francisco with brand new friends from all over the world, showing off what you love most about the city?
- Do you speak fluent English? Do you speak any other languages?
We want smart, savvy, creative, well-traveled people passionate about San Francisco and bicycles. Is that you? Then please, send us your resume along with a cover letter. Feel free to be creative and show us your passion for this type of work.
Send cover letters, resumes, and all questions to email@example.com. If we think you’re a good fit, we’ll get back to you as soon as we can.
Being a SoSF Bike Guide is hard work but a ton of fun. We look forward to hearing from you!
– Team SoSF